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Privacy Policy

Privacy Policy

Last Updated: January 10, 2026

North Coast Massage (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you book an appointment or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Health information relevant to massage therapy
  • Payment information

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments
  • Provide massage therapy services
  • Process payments
  • Communicate with you about appointments and services
  • Send promotional materials (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Health Information Protection

We treat all health information with the utmost confidentiality:

  • Health information is collected only as necessary for providing massage therapy
  • Information is stored securely and accessed only by authorized personnel
  • We comply with applicable health information privacy laws
  • Health records are maintained in accordance with professional standards

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist with business operations (payment processing, etc.)
  • Healthcare providers when you provide authorization
  • Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Secure storage of physical and electronic records
  • Access controls and authentication
  • Regular security assessments
  • Encrypted transmission of sensitive data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Opt-out of marketing communications
  • Request a copy of your health records

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie settings through your browser preferences.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to delete personal information.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Phone: (707) 357-0921
Email: info@northcoastmassage.com
Address: 250 N Main St, Suite #E, Fort Bragg, CA 95437

By using our website or services, you consent to this Privacy Policy.